Privacy Policy

1. Introduction

Clean Impact Co. (“we”, “our”, “us”) is committed to protecting your privacy.
This policy outlines how we collect, use, disclose, and protect personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Clean Impact Co. is a brand of Sistability Pty Ltd, a certified social enterprise based in the Northern Rivers, NSW.

By visiting our website or providing your information to us, you agree to this Privacy Policy.

2. What Personal Information We Collect

We may collect personal information such as:

  • Your name and contact details (email address, phone number, business name).

  • Information you provide through enquiry forms, including sponsorship, service, or partnership interests.

  • Information about your organisation’s engagement preferences.

  • Optional demographic information you choose to share (e.g. location, industry).

  • Technical data such as IP address, browser type, and website usage through analytics tools.

We do not collect sensitive information (such as health, ethnicity, or financial data) unless explicitly required and with your consent.

3. How We Collect Personal Information

We collect information when you:

  • Complete a form or survey on our website (including via Jotform).

  • Subscribe to updates or newsletters.

  • Communicate with us by phone, email, or social media.

  • Interact with integrated tools such as HubSpot CRM or Google Analytics.

All data collected through Jotform or our website forms is securely transmitted and stored, with integrations to HubSpot for contact and partnership management.

4. Why We Collect Your Information

We collect and use personal information to:

  • Respond to enquiries and provide quotes or partnership details.

  • Process Expressions of Interest, sponsorships, and service requests.

  • Maintain communication with supporters, partners, and clients.

  • Provide updates about our launch, programs, and community impact.

  • Improve our website, services, and engagement processes.

You can opt out of marketing communications at any time by clicking “unsubscribe” or contacting us directly.

5. How We Store and Protect Information

We take reasonable steps to protect your information from misuse, loss, or unauthorised access.
All form data is stored securely through trusted third-party platforms (Jotform and HubSpot) that comply with international security standards.

Internal access to your information is restricted to authorised team members who require it to perform their duties.

6. Disclosure of Personal Information

We will not sell, rent, or trade your personal information.
We may share limited information only with:

  • Service providers assisting in marketing or IT support (e.g., HubSpot).

  • Regulatory bodies if required by law.

  • Partner organisations, only with your consent.

All third-party partners handling data are bound by confidentiality and data protection obligations.

7. Cookies and Website Analytics

Our website uses cookies and analytics tools to help us understand site traffic and improve user experience.
You can disable cookies through your browser settings, though some parts of the site may not function properly without them.

8. Access, Correction, and Removal

You may request access to the personal information we hold about you or ask for corrections if it’s inaccurate.
To do so, please contact us using the details below.

We will respond to all requests within a reasonable timeframe and in accordance with applicable laws.

9. Links to Other Websites

Our website may include links to third-party sites (e.g., partner organisations or social media).
We are not responsible for the privacy practices or content of those external websites.

10. Contact Us

If you have any questions, feedback, or concerns about this Privacy Policy, or if you wish to access or correct your information, please contact:

Clean Impact Co.
c/o Sistability Pty Ltd
Address: 2/85 Tamar Street, Ballina NSW 2478
Email: hello@cleanimpactco.com.au
Phone: 1300 131 096

11. Updates to This Policy

We may update this Privacy Policy from time to time.
The latest version will always be available on our website, and the effective date will be updated accordingly.